Customer Services

We provide an extensive range of services to our customers, including product information and technical and after sales support.

Qualified metallurgists, engineers and sales representatives are available to assist our customers. Our trained consultants at our customer contact centres provide technical, product and order information, while locally based sales representatives, sales engineers and technical service representatives provide our customers with personal in market service.

Research and development is fundamental to our future success. In addition to providing quality assurance services to our manufacturing operations, our laboratories also focus on providing technical services to our customers. In partnership with our customers, they develop new product solutions in building, construction and other applications. Our research is focussed on keeping us at the forefront of new product development and steel manufacturing technology.

Completing this range of services to our customers is an in-house transport and logistics capability which delivers flexible and cost effective supply chain solutions.

Technical Services

Our Technical Services teams provide our customers with product information regarding properties, specifications and applications.

Product Delivery - Logistics

Our Transport and Logistics team provides the in-house capability to deliver flexible and cost effective supply chain solutions to our customers.

Research and Development

Our Research and Devlopment teams provide the technological base for our future growth and competitiveness.

Customer Enquiries

BlueScope Steel Direct is an experienced team of qualified consultants, with expertise in all areas relating to the purchase, use and maintenance of BlueScope Steel Products.

Customer Services

Technical Services

Product Delivery - Logistics

Research and Development

Customer Enquiries

Products & Customers